FAQ
- Why Are Some of My Photos Not Available for Download?
- These Are Not My Photos-What Should I Do?
- How Do I Download My Photos?
- Why Is My Photo ID or QR Code Not Working?
- I Lost My Photo Code-How Can I Find My Photo Code?
- I Paid for My Order Online—Where Are My Digital Photos?
- Can You Edit or Correct My Digital Images?
- Why Isn't My Free E-Postcard Working?
- Can I Get My Free E-Postcard as a Photo Instead of a Video?
- How Can I Request My Photo to Be Removed from Your Website?
- How Long Do I Have to Access My Photos?
- What Is Your Refund Policy?
- What Should I Do If I Lost My Receipt?
- I Don't Recognize a Charge on My Card-What Should I Do?
- Where Can I Find A Photogenic Location?
- What Photo Packages Are Available?
- What Is the Size and Resolution of My Digital Images?
- Where Do My Photos Go When I Download Them?
- How Do I Save My Photos?
- Where Can I Find My Photo Code?
- How Do I Find My Photos?
- Can I Print My Purchased Photos at a Local Photo Retailer?
- Can I Order a Printed Copy of My Photo?
- How Do I place an Order for My Photos?
- Why Are Some of My Photos Missing When I Enter My Photo Code?
- I Can See My Photos But Cannot Download Them—What Should I Do?
- Why Am I Getting an Invalid Photo Code Error?