If you receive an Invalid Photo Code error, please check the following:
Verify Your Photo Code
- Ensure that all letters and numbers match exactly as they appear on your reference card or printed photo sheet.
- Make sure there are no spaces or extra characters when entering your code.
For Digital Photo Purchases (PGI Photos)
- If you purchased your digital photos online at PGIPhotos.com, your photos will be sent to you via email from no-reply@pgiphotos.com.
- Check your spam/junk folder if you do not see the email in your inbox.
- Please note: This online purchase does not provide access to view photos on the website—it only delivers the selected images via email.
Still Having Issues?
If you continue to experience problems accessing your photos, please submit an online support request for further assistance.